We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Acclimate To The Cold – Take your time when introducing your dog to the cold weather. Start with small amounts of time to help with the adjustment. Very quick changes in temperature can potentially cause hypothermia and frostbite.
Salt & Sand – Creating traction for your pet will help prevent your dog from slipping on ice. Consider your dog’s age when walking him or her on ice & through the snow. Serious injuries can happen at any age, but a fall for a senior dog can lead to a long recovery. Pet-friendly salt products are recommended. These products will be safe for your dog’s paws and as well if there is an accidental ingestion of the product. If accidental ingestion of any salt product does happen, please contact your veterinarian.
Protect The Paws – There are many options when looking for something to protect your dog’s paws during cold weather. There are preventative measures such as boots. There are products available to help keep your dog’s paw pads moisturized as well. These can be used before and after walks outside. Please contact your veterinarian for recommended products.
Bundle up – Many dog breeds are not affected by the cold weather. Certain breeds are very much affected by the cold weather. Such breeds would include, Greyhounds & Whippets. These breeds are sensitive to extreme temperatures, most likely because of their lack of body fat and thin coat. Many other breeds also have a lack of fat or thin coats. Consider this when thinking about whether or not to purchase your dog a coat to wear outdoors.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, March 19, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.388.8880. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc. for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 7:30 am – 7:00 pm. Saturday: 8:30 am - 3:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.